HR Manager

About the role

We are looking for an experienced HR Head to lead and manage the HR & Admin function for our shopping mall operations. The role involves overseeing recruitment, employee relations, compliance, payroll coordination, and administrative processes to ensure smooth day-to-day operations and a positive workplace culture.

Responsibilities

• Lead end-to-end HR operations including recruitment, onboarding, and induction
• Design and implement HR policies, SOPs, and compliance frameworks
• Manage employee relations, grievance handling, and conflict resolution
• Oversee payroll, attendance, and leave management in coordination with finance
• Drive performance management system and appraisal cycles
• Handle statutory compliance (PF, ESIC, labour laws, shop & establishment act, etc.)
• Plan and execute employee engagement and welfare activities
• Manage administrative functions including facility, vendor, and office management
• Prepare HR MIS reports and present insights to management
• Build and mentor the HR & Admin team

Requirements

• MBA/PGDM in HR or equivalent qualification
• 8+ years of experience in HR, with at least 3 years in a leadership role
• Strong knowledge of labour laws and statutory compliance
• Prior experience in retail, mall preferred
• Excellent communication and interpersonal skills
• Proven experience in team management and stakeholder handling
• Proficiency in HRMS/payroll software

Preferred skills

• Experience working in a shopping mall or retail chain environment
• Knowledge of local labour laws (Bihar/state-specific)
• Strong negotiation and conflict resolution skills
• Ability to work with vendors and cross-functional teams
• Proficiency in MS Excel and HR analytics tools
• Fluency in Hindi and English

How to apply

Submit your application online with your CV and a passport-size photo. Our HR team will review your profile and contact you by email if shortlisted.